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WestCoast offers mental health services such as child and family psychotherapy, case management, intensive care coordination, and psychological assessment to children, youth, and families with full-scope Alameda County Medi-Cal insurance (if you are a San Francisco MediCal subscriber, please call us for more information on eligibility for services). 

 

How to make a referral: 

• Call our confidential intake line at (510) 269-9043 to make a referral or inquire about our services.

• Submit a referral using our online referral form. 

• Submit the form by fax (for privacy reasons please do not email the form). 

 

If you call the intake line, please leave a message with the following:

• Child’s first and last name

• Child’s Date of Birth

• Child’s Social Security Number or Medi-Cal CIN number 

• Your name and telephone number

 

You will get a call from one of our Intake Clinicians to complete a 20–30 minute phone interview. During this call, we’ll verify your MediCal eligibility, talk about what brings you to our services, your background, and what kind of support you’re looking for. This helps us better understand your needs and find the best way to support you. There may be a wait between the intake interview and being assigned to a provider. 

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If we cannot meet your needs, we’ll make every effort to point you toward people or organizations who might be able to help.