privacy policy

WestCoast Children’s Clinic Privacy Policy

WestCoast Children’s Clinic (WCC) is committed to protecting your privacy. In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it. From time to time, we add or change functions and features of our website. This may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments. Any questions regarding our Privacy Policy should be directed to WCC at:

WestCoast Children’s Clinic

3301 E. 12th Street, Suite 259

Oakland, CA 94601

(510) 269-9030

(510) 269-9031 fax

(510) 269-9032 TTY

Alternately, you may contact us by using the “Contact” page on this website.

WHAT TYPES OF INFORMATION DO WE COLLECT? 

WCC collects two types of information:

1) Personal voluntary registration information, such as name, address, phone and email address, and

2) Non-personally identifiable, aggregated statistical information, such as site traffic and usage patterns.

HOW DO WE USE IT? 

When you voluntarily share your name and contact information with us, we use this information to send you the latest news and updates from WCC, including occasional fundraising appeals. Your information is used solely by WCC and will never be sold, rented or shared with third parties. You may at any time opt out of being contacted by us via postal mail and email, or restrict how you want to be contacted, by communicating with us using any of the methods described above, or by using the “unsubscribe” links in emails we send you.

We use cookies (see “Cookies” section below) and analytics software to analyze traffic patterns on our website. We do not collect any information that identifies you specifically, and we use the information in aggregate form to help us improve the functionality of our website.

HOW DO WE ASSURE PRIVACY AND CONFIDENTIALITY?

To protect your privacy, we and the service that hosts our website use technologies and processes such as encryption, access control procedures, network firewalls, physical security and other measures. In addition, we allow only authorized employees or agents access to personal information. Although we cannot guarantee there will be no unauthorized access to personal information, these measures increase the security and privacy of information traveling to, from and within www.westcoastcc.org.

DONATING ONLINE

Online donations made through our website are handled by the Z2 System’s service (www.z2systems.com). Z2 Systems uses industry-standard SSL (Secure Sockets Layer) to ensure that all credit card transactions are secure. The SSL system encrypts information that you submit to them via our website when you make a donation. Encryption makes it extremely difficult for anyone to intercept information about you or your credit card information.

COLLECTION AND USE OF CHILDREN’S PERSONAL INFORMATION

We care about the safety and privacy of children online, and we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulations establish United States federal law that protects the privacy of children using the Internet. Our website is not intended to solicit information of any kind from children under 13, and we do not knowingly contact or collect personal information from children under 13.

COOKIES

A cookie is a small text file that is sent to your browser from a website and stored on your computer’s hard drive. As mentioned above, WCC uses cookies to analyze site activity and customize content. Cookies can’t read data from your hard disk or read cookie files that were created by other sites. The website that creates a cookie is the only one a browser will permit to access it. Cookies do not allow WCC to personally identify you by name, e-mail address, or other personal information, nor do they store passwords or credit card information.

LINKS TO OTHER SITES

Content on the WCC website links to the sites and services of our affiliates and third parties. Although every effort is made to ensure that any referrals are reputable, WCC does not control the contents or links that appear on the third-party sites. The sites may have their own privacy policies and customer service policies, or no policy at all. We encourage you to review the privacy policies of any third party sites you may visit before providing any personal information.