TAY Services Case Manager/Facilitator (ICC)

Position Overview

The Intensive Care Coordinator (ICC) is responsible for engaging and assisting foster youth and other clients, family members, foster parents, and other support persons in forming a Child-Family Team (CFT). The Child-Family Team works with identified support persons from natural (friends, extended family, neighbors, community members) and formal system partners (child welfare, education, juvenile probation, etc.) to comprehensively address the child and family’s identified goals and objectives, and that the activities of all parties involved with service to the child/youth and/or family are coordinated to support and ensure successful and enduring change consistent with the Child-and-Family Plan.

We are seeking an applicant who Values humility, compassion, and ongoing personal growth, and has experience working with CSEC (Commercially Sexually Exploited Children) as the position is in Westcoast Children’s Clinic’s C-Change Program: Transforming the Lives of Sexually Exploited Minors. C-Change is a specialized program that provides mental health screening, advocacy, clinical case management and psychotherapy to youth at risk of, currently engaged in, or who have exited sexual exploitation and their families. C-Change provides a safe and supportive environment for youth to explore and process their life and goals for the future.

Responsibilities

  • Ensure the provision of Intensive Care Coordination (ICC) that is responsible for identifying client’s needs, gaps in services, facilitate care planning and coordination of service, including urgent services, for children/youth who meet the service criteria.
  • Facilitate Child and Family Team (CFT) Meetings.
  • Works as equal partners with family, family supports, and formal system partners to facilitate a family-centered, strength-based, culturally sensitive, needs driven planning process for creating individualized services and supports for children, youth and their families.
  • Coordinates efforts towards client and family access to natural, professional, and community based options, activities, and opportunities.
  • Collaborates with treatment teams, including County Partners at Department of Family and Children Services and other providers, keeping them informed of progress and challenges as necessary.
  • Maintains professional behavior and appropriately represents WCC’s mission and philosophy.
  • Maintains a flexible schedule that includes early morning, evenings and occasional weekends.
  • Completes all necessary documentation written in a Medi-Cal billable and timely manner, with a mental health treatment frame, consistent with all standards and regulations.
  • Participates in weekly supervision, case conferences and mandatory trainings
  • All other duties as assigned by manager.

Our Ideal Candidate will have:

  • Bachelor’s degree with relevant experience, or Master’s degree in psychology, counseling, social work, or social service related field. Candidates with an Associate of Arts Degree with long-term extensive relevant experience may be considered.  
  • Demonstrated competence in the skill areas of positive client engagement and communication, plus experience working with adolescents with dual diagnosis and high mental health needs and/or Sexually Exploited Minors.
  • Minimum 2 years experience working directly with children and/or families, with demonstrated understanding of the challenges they are experiencing as a result of recent Child Welfare system involvement.
  • Facilitation experience and skills are highly desired.
  • Assessment/evaluation, crisis intervention, ability to use supervision effectively, ethical and legal responsibilities, high quality documentation
  • Cultural humility – knowledge of issues of race, class and ethnicity
  • Ability to be well-organized and complete timely documentation
  • Ability to work independently and collaboratively as part of a multidisciplinary team
  • Proven effectiveness working either in the community or in a variety of settings: homes, schools, neighborhoods, other agencies, etc.
  • Familiarity with Alameda County resources for transition age youth and knowledge of or ability to learn Medi-Cal reimbursement.
  • Clean California DMV and insurance; local travel and car required.
  • Bilingual Spanish language skills preferred (bilingual candidates are encouraged to apply).
  • Flexible schedule with ability to work evenings and occasional weekends as needed.

COMPETENCIES (skills, abilities, knowledge):

  • Demonstrated experience working with adolescents with dual diagnosis and high mental health needs and/or Sexually Exploited Minors.
  • Assessment/evaluation, crisis intervention, ability to use supervision effectively, ethical and legal responsibilities, high quality documentation
  • Cultural humility – knowledge of issues of race, class and ethnicity
  • Efficiency and time management – ability to be well-organized and complete timely documentation
  • Collaboration and team functioning – able to work independently and collaboratively as part of a multidisciplinary team
  • Proven effectiveness working either in the community or in a variety of settings: homes, schools, neighborhoods, other agencies, etc.
  • Ability to work with clients who have complex traumatic histories and other attachment difficulties.
  • Familiarity with Alameda County resources for transition age youth.
  • Knowledge of or ability to learn Medi-Cal reimbursement procedures and billing.
  • Professional conduct

COMPENSATION: 

$47,000+ depending on education level and experience. Includes competitive benefits package, 403(b) plan, and performance-based compensation.

To Apply:  If interested, please use the online submission form found at www.westcoastcc.org/work-here to submit your cover letter and resume describing how you meet these qualifications. Please note that cover letters are an important part of our applicant review process. It is also helpful to let us know your interest in a particular program(s) and where you saw this posting.

www.westcoastcc.org

WestCoast Children’s Clinic is an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender or sexual orientation.

About WestCoast Children’s Clinic (WCC) Since 1979, WestCoast Children’s Clinic has provided mental health services to over 20,000 vulnerable children and families, trained generations of clinicians, and published innovative research to inform public policy.  We see over 1,700 kids annually, who all live below the federal poverty level.  Sixty-five percent are in foster care due to abuse, neglect or because their parents can’t take care of them.  Through five community-based programs, WestCoast helps children grow up free to realize their potential.  What we learn from our clients informs our practice, research and advocacy efforts.

Updated 9.12.17