Mental Health Assessment Center Site Manager

As a member of the STAT Program leadership team, the Mental Health Assessment Center Site Manager provides guidance and oversight to our team of Support Counselors working with clients in a milieu setting at the Assessment Center (AC).

Position Overview

The AC Site Manager brings a clinical lens to the work, coaching entry-level mental health staff in responding to clients experiencing varying levels of trauma while they await placement in a foster home, group home or with a relative (23 hour target for clients’ placements).  The role then informs curriculum and training of Support Counselor staff, helping to grow and develop their clinical perspective to enhance client services.  The position also serves as liaison working with other WCC programs, Social Services staff and other external partners in coordinating client placements and monitoring continuity of client care.

This position is part of the STAT program (Screening, Stabilization and Transition), an innovative model of care that provides 24/7 mental health services to children and youth (age 0 to 21) when they are first removed from their homes due to abuse or neglect.  The program is committed to helping them cope with the traumas of abuse and neglect while working to minimize the impact of being separated from their family, home, and community.


  • Managing the milieu and the varying needs of the youth by, but not limited to, fostering a healthy transitional environment, attending to the immediate physical and psychological needs of children and adolescents, the setting of appropriate limits with children, and giving feedback which is clear, specific, timely and respectful.
  • Supervising Support Counselors on shift to ensure they are performing all job duties at a high level of quality, including appropriate therapeutic interaction with clients, completion of all required documentation, and collaboration with other members of the care team (i.e. STAT Assistant Program Director, STAT milieu team, Alameda County Social Service staff, advocates and public health nurses) regarding child’s overall functioning and wellbeing.
  • Developing criteria for training as well as curriculum for Support Counselor role using a trauma-informed clinical perspective.
  • Facilitating exchange of information between WCC Programs and County partners to coordinate client placement and ensure continuity of care.
  • Participates in on-call rotation to provide emergency scheduling coverage including finding adequate coverage or covering for emergency call outs, when additional staff is required, and/or filling scheduling gaps.

Our ideal Candidate will have…

  • Master’s or doctoral degree in psychology, counseling, social work, or related area.  Licensed or license eligible preferred.
  • Current registration or qualified to register with the BBS or Board of Psychology with a minimum of 1-2 years of clinical work experience after receiving graduate degree.
  • Supervisory experience required or demonstrated progressive increase of responsibilities in current/past employment.
  • Knowledge of attachment theory, brief psychotherapy modalities, early childhood and adolescent development, trauma, and principles of milieu therapy.  Experience working in a milieu or residential mental health setting for youth is preferred.
  • Exemplary interpersonal communication skills, experience working with diverse staff and client populations, ability to exercise discretion in composing and delivery of messaging.
  • Ability to work well under pressure, demonstrating efficiency in time management, excellent organizational and multi-tasking skills.
  • Demonstrate sound work ethics with a combination of flexibility.
  • Ability to maintain professionalism in contacts with WCC staff and management, AC and County stakeholders.
  • Able to self-initiate, work independently and collaboratively as part of a team.
  • Knowledge of or ability to learn Medi-Cal reimbursement procedures and billing preferred.

Salary and Benefits

This is a full-time, salaried (exempt) position reporting to the STAT Assistant Program Director.  Salary starting at $60,000 plus annual performance based comp, comprehensive benefits package and 403(b) plan.

To Apply

Please use the online submission form here to submit your cover letter and resume describing how you meet these qualifications. Please note that cover letters are an important part of our applicant review process. It is also helpful to let us know where you saw this posting.

About WestCoast Children’s Clinic (WCC)

Since 1979, WestCoast Children’s Clinic has provided mental health services to over 20,000 vulnerable children and families, trained generations of clinicians, and published innovative research to inform public policy.  We see over 1,700 kids annually, who all live below the federal poverty level.  Sixty-five percent are in foster care due to abuse, neglect or because their parents can’t take care of them.  Through five community-based programs, WestCoast helps children grow up free to realize their potential.  What we learn from our clients informs our practice, research and advocacy efforts.

WestCoast Children’s Clinic is an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender or sexual orientation.     


Updated 8/3/17